Spectrum not living up to its ad hype

first_imgCategories: Letters to the Editor, Opinion Spectrum should be embarrassed for airing commercials boasting how fantastic their service is while managing to meet customers’ needs with low rates.The truth is since taking over for Time Warner, the only thing they have managed to do is force you to purchase more equipment, raise your monthly bill and disrupt reception on many stations. When you try in vain to achieve some answers, you are quickly dismissed by robotic receptionists reading off scripts that frustrate you more and make you realize that Spectrum has us all in a stranglehold and will continue to monopolize our TV viewing.They do nothing positive for longtime, loyal customers while promising new victims a great bundle price to reel you in. They’re hoping you do not look too close at the details that will raise your bill, and after a year you have found yourself in the swirling Spectrum pool like the rest of us with no way out.Doug WallaceScotiaMore from The Daily Gazette:EDITORIAL: Beware of voter intimidationEDITORIAL: Urgent: Today is the last day to complete the censusFoss: Should main downtown branch of the Schenectady County Public Library reopen?EDITORIAL: Thruway tax unfair to working motoristsSchenectady teens accused of Scotia auto theft, chase; Ended in Clifton Park crash, Saratoga Sheriff…last_img read more